Terms of Service

Effective Date: February 26, 2026

These Terms of Service ("Terms") govern your use of the Galerie Slansky website (the "Site") and the purchase of artworks or services from Markus Slansky ("Artist"). By accessing the Site or making a purchase, you agree to be bound by these Terms completely and unconditionally.

1. General Provisions and Operator

The Site and the sale of artworks are operated by:
Galerie Slansky
Markus Slansky
Email: contact@galerieslansky.com

We reserve the right to update or modify these Terms at any time without prior specific notice. The version of the Terms in effect at the time of your order will govern your purchase.

2. Artworks and Product Descriptions

We strive to accurately display the colors, textures, and details of original paintings and digital artworks. However, because every electronic display renders color differently, and because physical artwork textures are unique, we cannot guarantee that the physical item will precisely match your monitor's display. We are not liable for slight deviations in appearance.

3. Purchasing and Contract Formation

• Offer and Acceptance: Placing an item in your shopping cart and completing the checkout process constitutes an offer to purchase. A binding contract is only formed when we send you a formal confirmation email or dispatch the artwork.
• Pricing & Taxes: All prices are displayed in Euros (€) and include applicable European Value Added Tax (VAT) where required by law. Pricing is subject to change at any time, but such changes will not affect orders that have already been confirmed.
• Payments: All transactions are processed via Stripe, a secure third-party payment gateway. Galerie Slansky does not collect or store full credit card data. By submitting payment, you confirm that you are the fully authorized owner of the payment method.

4. Shipping, Delivery, and Transfer of Risk

Delivery times and shipping costs calculated at checkout are estimates. Once your package is handed over to the logistics provider (e.g., DHL, FedEx), we enter into the shipping execution phase.

• Customs and Import Duties: For orders shipped outside the European Union, the buyer is solely and completely responsible for any import duties, customs taxes, or local clearance fees. Refusal to pay these fees does not constitute a valid return.
• Transfer of Risk: The risk of loss, damage, or destruction of the artwork passes to the buyer the moment the shipment is delivered to the shipping address provided.
• Force Majeure: Galerie Slansky is not liable for delayed shipments caused by events outside our reasonable control (e.g., natural disasters, strikes, pandemic disruptions, customs delays).

5. Statutory Right of Withdrawal (EU Customers)

Under the EU Consumer Rights Directive, consumers residing within the European Union possess a statutory 14-day right of withdrawal from distance selling contracts.

• Cooling-off Period: You may cancel your purchase within 14 days of receiving the artwork, without citing any reason.
• Execution of Return: To enact this right, you must explicitly inform us via email (contact@galerieslansky.com) before the 14-day limit expires. The artwork must then be shipped back to us immediately in its original, undamaged condition, using secure, insured packaging.
• Return Costs: The buyer is explicitly responsible for bearing all direct costs associated with returning the artwork, including purchasing sufficient insurance to cover the artwork's full value during transit.
• Statutory Exceptions: Please note that the 14-day withdrawal right DOES NOT APPLY to custom commissions or bespoke artworks explicitly created, altered, or sized to the buyer's personal specifications. Such sales are entirely final.

6. Intellectual Property and Copyright

All copyright and intellectual property rights—including the rights of reproduction, distribution, and exhibition—remain permanently and solely with the artist, Markus Slansky.

Purchasing an original painting or print grants you ownership of the physical object only. You emphatically do NOT acquire the right to reproduce the image, use it for commercial branding, create derivative works, or mint Non-Fungible Tokens (NFTs) based on the image. Any such usage requires a separately negotiated, written licensing agreement directly from the artist.

7. Custom Commissions

Requests for commissioned paintings are subject to the artist's availability and approval. A non-refundable upfront deposit (typically 50% of the total price) is required before work commences. Because commissions are bespoke, they are considered final sales and are strictly ineligible for refunds or returns under standard consumer law.

8. Limitation of Liability

Galerie Slansky's total liability to you in connection with any purchase shall under no circumstances exceed the total purchase price paid for the artwork in question. To the fullest extent permissible by Austrian law, we preclude all liability for any indirect, special, incidental, or consequential damages (including loss of profit or emotional distress) arising from your use of the Site or the purchase of our products.

9. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

10. Governing Law and Dispute Resolution

These Terms, and any dispute arising out of or in connection with them or your purchase, shall be governed entirely by and construed in accordance with the laws of the Republic of Austria, expressly excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes shall be the competent courts in Austria, except where mandatory consumer protection laws dictate otherwise.

11. Contact Us

For inquiries regarding these Terms, please contact:

Email: contact@galerieslansky.com

Or reach out via our Contact page.